Privacy Policy
Last Updated: [Date - e.g., October 26, 2023]
1. Introduction
Welcome to 26 Branding Agency Inc. ("we," "us," or "our"). We are committed to protecting the privacy of individuals who visit our website (www.26branding.com) and interact with our services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.
Our headquarters are located in Quebec, Canada. Our data processing practices are designed to comply with applicable Canadian federal and provincial privacy laws, including Quebec's Act respecting the protection of personal information in the private sector (Law 25).
By using our website, you consent to the data practices described in this policy.
2. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, company name, job title when you voluntarily provide it through forms (e.g., contact form, support form, quote request, newsletter signup).
- Usage Data: Information about how you access and use the website, such as your IP address, browser type, operating system, pages visited, time spent on pages, and referring website addresses. This is often collected through cookies and similar technologies.
- Information Submitted via Forms: Details you provide when submitting inquiries, support requests, or project details through our website forms (e.g., messages, project descriptions, attachments).
- Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
3. How We Use Your Information
We use the collected information for various purposes:
- To provide, operate, and maintain our website and services.
- To process your inquiries, support requests, and project submissions.
- To communicate with you, including responding to your comments, questions, and requests, and providing customer service and support.
- To send you technical notices, updates, security alerts, and administrative messages.
- To send you marketing and promotional communications (where you have consented), such as newsletters or information about our services. You may opt-out of receiving these communications at any time.
- To monitor and analyze trends, usage, and activities in connection with our website to improve our offerings.
- To detect, prevent, and address technical issues or potential security breaches.
- To comply with legal obligations and enforce our agreements.
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- With Service Providers: We may share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., website hosting, email delivery, analytics providers, CRM systems). These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your personal information may be transferred.
5. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements).
7. Your Privacy Rights
Depending on your jurisdiction (including Quebec and Canada), you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate information.
- The right to request deletion of your personal information, subject to certain exceptions.
- The right to withdraw consent to processing (where consent is the basis for processing).
- The right to opt-out of certain data uses (like marketing communications).
- The right to lodge a complaint with a relevant supervisory authority (e.g., the Commission d'accès à l'information du Québec or the Office of the Privacy Commissioner of Canada).
To exercise these rights, please contact us using the information below.
8. Cookies and Tracking Technologies
We use cookies and similar technologies (like web beacons and pixels) to analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base. [Optional: Add more details or link to a separate Cookie Policy if you have one. Example: You can manage your cookie preferences through your browser settings.]
9. Third-Party Links
Our website may contain links to other websites not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Children's Privacy
Our website is not intended for use by children under the age of 13 (or a higher age threshold if applicable in your jurisdiction, e.g., 14 in Quebec). We do not knowingly collect personally identifiable information from children. If you become aware that a child has provided us with personal information, please contact us.
11. International Data Transfers
[Include this section if you use service providers outside of Canada or expect significant international traffic] Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Privacy Officer:
26 Branding Agency Inc.
Montreal, Quebec, Canada.
Email: info@26branding.com
Phone: +1 438 376 26262
