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Pre-qualified Government of Canada supplier Supply Arrangement CW2432010 HQ Châteauguay · Greater Montreal
CASE STUDY · MOBILE APPS

Medication answers in plain language.

An iOS app that identifies a pill, reads a label or a prescription from a single photo, and answers medication questions, while pointing every user back to a licensed pharmacist or physician.

Platform

iOS (iPhone & iPad)

Industry

Mobile Apps · Health & Fitness · Medical

Services

iOS Development, AI Integration, UI/UX Design

Goal

Make medication information understandable without ever replacing a licensed professional

The challenge.

Medication questions rarely arrive in a form anyone can simply look up. A loose tablet carries no name, a label is written for a pharmacist rather than a patient, and a prescription is a string of abbreviations. The information exists, but it sits behind vocabulary most people do not have. The harder half of the brief was the boundary: an app that answers health questions has to be genuinely useful and, at the same time, unmistakable about what it is not. AI Pharmacy provides AI-generated guidance and is not a substitute for professional medical advice, so that limit had to be visible inside the product rather than buried in a legal screen.

THE SOLUTION

The camera as the input.

We built the app around a conversational interface that takes a photo as readily as a sentence. A user points the camera at a pill, a label or a prescription, or simply types the question, and the answer comes back structured and readable. Acknowledging the limits of the app is part of onboarding, not a footnote.

  • Photo-first input Pill identification, prescription reading and label analysis all run through the same attachment row, so the camera is never more than one tap away from the conversation.
  • Structured answers Responses come back as readable sections instead of a wall of text, so a question about supplements or interactions can be scanned in seconds and followed up in the same thread.
  • The limit, stated up front Before the first question, onboarding collects a short profile and requires an explicit acknowledgement that the app does not replace a licensed pharmacist or physician.
  • Try before you pay Three consultations to start with no sign-up, a bonus consultation every 24 hours, then a credit store where a text consult costs one credit and an image consult two.
AI Pharmacy chat answering a question about vitamins for joint pain

Key features.

App screenshot of the home screen with consultations remaining, quick actions and starter questions
Home and quick actions
App screenshot of onboarding with profile fields and the required acknowledgement checkbox
Profile and acknowledgement
App screenshot of the top-up store showing the Starter, Regular and Pro credit tiers
Consultation credits

The result.

AI Pharmacy shipped to the App Store on 2 June 2026 and is now at version 1.0.6. It is free to download, rated 12+, and runs on both iPhone and iPad. The project shows how we approach a category where the interesting constraint is not the model but the frame around it: useful explanations of pills, labels, interactions and supplements, with the referral to a licensed pharmacist or physician written into the first screen rather than the last.

AI Pharmacy official app icon Download on the App Store ↗